Skip to main content
Back to About

Frequently Asked Questions

Participation
  • We will take great care to protect your information. Here are a few of the steps we will take:

    • Information we have about you will be stored on protected computers. We will limit and keep track of who sees the information.
    • We will remove your name and other direct identifiers (like your Social Security number) from your information and replace them with a code. There is a master list linking codes to names. This list is kept secure, and very few people have access to it. 
    • In order to work with your health information, researchers must sign a contract stating they will not to try to find out who you are.
    • We will tell you if there is a data breach.
    • The All of Us Research Program has Certificates of Confidentiality from the U.S. government. This will help us fight legal demands (such as a court order) to give out information that could identify you.
Health Information
  • Your privacy is very important, and we will take great care to protect it if you join. Here are a few of the steps we will take:

    • Information we collect will be stored on protected computers. We will limit and keep track of who sees the information.
    • We will remove your name and other direct identifiers (like your Social Security number) from your information and replace them with a code. There is a master list linking codes to names. This list is kept secure, and very few people have access to it.
    • To work with your health information, researchers must promise not to try to find out who you are.
    • We will tell you if there is a data breach.
    • The All of Us Research Program has Certificates of Confidentiality from the U.S. government. This will help us fight legal demands (such as a court order) to give out information that could identify you.

    Still, loss of privacy is a risk of taking part in the All of Us Research Program. Even without your name, there is a chance someone could figure out who you are. Your information could be misused. We believe the chance of this is very small, but it is not zero.

BACK TO TOP

Questions?

Check out our frequently asked questions, or contact our team.

Call or live chat now

An illustration of a man with a headset

We’re open from 7 a.m. to 10 p.m. Eastern, excluding public holidays.

Questions?

Check out our frequently asked questions, or contact our team.

Phone icon for the number 1(844) 842-2855PHONE (844) 842-2855
Chat icon with a link to start an online chatCHATAdvisors have gone home. Please try again later.
The All of Us support center is closed.

An illustration of a man with a headset

We’re open from 7 a.m. to 10 p.m. Eastern, excluding public holidays.

Cookie

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

LEARN MORE >

Cookies help us:

  • Make our website work as you’d expect.
  • Provide a message we believe is more relevant to you.

We do not use cookies to:

  • Collect any personally identifiable information.
  • Collect any sensitive information.
  • Pass personally identifiable data to third parties.

You can learn more about all the cookies and the information we collect by reading our Privacy Policy. If you don’t want to use cookies you can either exit the website or change your browser settings.

Close privacy popup