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All of Us Research Program Enrollment Website/Apps and Participant Portal Terms of Service

Effective date: May 20, 2018

The All of Us enrollment website/apps are where you join the All of Us Research Program. The All of Us participant portal is where you access your All of Us account.

Vibrent Health (11325 Random Hills Road Fairfax, VA 22030) provides the enrollment website/apps and participant portal. These are the Terms of Service for the All of Us Research Program enrollment website/apps and participant portal provided by Vibrent Health.

Who can use the All of Us enrollment website/apps and participant portal?

  1. You must be 18 years old (19 in Alabama, 21 in Puerto Rico) to use the enrollment website/apps and participant portal.
  2. You are not allowed to use the enrollment website/apps or participant portal if you are in prison.

The enrollment website/apps and participant portal:

The All of Us Research Program and Vibrent Health own the technology framework (the code and infrastructure) of the enrollment website/apps and participant portal. The technology framework of the enrollment website/apps and participant portal are their intellectual property (IP). Here are rules about that IP:

  1. Do not try to misuse any part of the enrollment website/apps or participant portal. This means:
    • Follow the instructions about how to use them.
    • Use them lawfully.
  2. Do not try to change or delete any part of the enrollment website/apps or participant portal.
    • Do not remove, hide, or change any legal information or notices about the enrollment website/apps or participant portal.
  3. Vibrent Health can stop giving you access to the enrollment website/apps or participant portal at any time for any reason. They don’t have to give you any notice.
  4. Over time, Vibrent Health will improve the enrollment website/apps and participant portal. They may add new features or delete ones that are available right now. They will try to tell you ahead of time about these changes.
  5. Vibrent is providing the enrollment website/apps and participant portal. They do not make any guarantees, claims, or warranties to you about the way that the enrollment website/apps and participant portal work.
  6. Vibrent Health is not responsible for the type or quality of information in the enrollment website/apps or participant portal.
  7. Do not use the Vibrent Health logos or branding without permission.

Access to your All of Us account:

Your All of Us account is on the participant portal. Here are the rules for your All of Us account:

  1. Only you are allowed to access your All of Us account.
    • Keep your password private and secure.
    • If you think someone is using your account without your permission, call us at 1-844-842-2855 or help@joinallofus.org.
  2. Vibrent Health can stop giving you access to your account at any time for any reason.
    • They don’t have to give you any notice.
    • They may delete or remove your information.
  3. You can stop using or delete your account at any time.
    • Deleting your account or deleting the All of Us app is not the same as withdrawing from All of Us Research Program.
    • Unless you withdraw, the All of Us Research Program, researchers, and Vibrent Health may still be able to use your data.
  4. Do not try to change or delete any part of your account. If you want to update any of the data in your account, contact us at 1-844-842-2855 or help@joinallofus.org.

How Vibrent Health can use your information:

Vibrent Health can see the information you share on the enrollment website/apps and in your account on the participant portal.

  • They are not allowed to use this information for research.
  • They are allowed to use this information to understand how people learn about and join the All of Us Research Program. They are not allowed to use this information to advertise other products or services to you.
  • They are not allowed to sell or rent this information.
  • They are allowed to use this information to make sure that the enrollment website/apps and participant portal work the way they are supposed to.
  • They are allowed to use this information to improve the enrollment website/apps and participant portal.
  • They are allowed to use this information to make the enrollment website/apps and participant portal easier to use.

If you share comments, ideas, or feedback with Vibrent Health about the enrollment website/apps or participant portal they can use this information any way they want to.

Notifications:

Vibrent Health may send you announcements, alerts, notifications or other messages about the enrollment website/apps or participant portal. You can turn these on or off in your account settings. No matter what your account settings are, Vibrent Health may have to send you a message if it is required by law.

About accessing the enrollment website/apps or participant portal through your cell phone:

  1. You may be able to log on to the enrollment website/apps, participant portal, or your account on your cell phone. Be safe. For example, don’t do so while driving a car.
  2. Vibrent Health is not responsible for cell phone data costs or text message charges.

Costs, fees, disputes:

  1. Vibrent Health is not responsible for any lost profit, revenue, or data because of your decision to participate in the All of Us Research Program.
  2. Vibrent Health is not responsible for financial loses or damages of any kind as a result of using the enrollment website/apps or participant portal.
  3. If you have a dispute with Vibrent Health or any part of the enrollment website/apps, participant portal, or your account, you promise to contact Vibrent Health and try to resolve the dispute in good faith.
  4. You cannot sue Vibrent or the All of Us Research Program if the enrollment website/apps or participant portal do not work the way you expect.
  5. Other parties cannot sue Vibrent or the All of Us Research Program on your behalf if the enrollment website/apps or participant portal do not work the way you or they expect.

Updates to these Terms of Service

Vibrent Health may update these Terms of Service. They will post any updates on this webpage. If they make major changes, they will try to tell you directly. For example, Vibrent Health may send you an email or put a pop-up message in your All of Us account. If you take part in All of Us or use your All of Us enrollment website/apps, participant portal, or your account after they update the Terms of Service, it means you agree to the updated Terms of Service.

Not medical care

The All of Us enrollment website/apps and participant portal are not for medical care, advice, or treatment. If you need medical care, advice, or treatment, you should see a healthcare provider. Do not use the All of Us enrollment website/apps or participant portal in place of seeing a healthcare provider.

Other important policies

In addition to the Terms of Service, there are other important policies about All of Us Research Program.

  • The All of Us Research Program Privacy Policy says what information we will collect through the All of Us website/apps and app. It also says what we will do with this data. You can read it here.

Contact

If you have any questions, comments or requests, please contact us at help@joinallofus.org or by calling 1-844-842-2855.

Versions

Here is a list of the versions of these Terms of Service

Version 1 (May 31st, 2017)

Version 2 (May 20th, 2018)